David Venter is currently based in South Africa. Services are provided remotely. Product design takes place remotely, and is then sent to a fulfillment partner in the United States.

Products are made in the United States and then shipped from a fulfillment center.

Yes. Global carrier partners offer a wide range of fast and affordable shipping options. View the Shipping & Returns page for more information.

For physical products, David Venter takes about 2-5 business days to process orders. Then you should add shipping times on top of that. View the Shipping Tables for more information.

For creative design services, turnaround time depends on the complexity and scope of the project. The general turnaround time is usually 15-30 business days.

David Venter does not collect or store sensitive payment information. Payments are processed through PayPal to a verified business account offering buyer protection. Your payment details are never revealed to David Venter.

PayPal will automatically convert your currency and display the total to you in your local currency before you make a payment. PayPal is available in over 200 countries and supports over 20 different currencies.

Please allow 2-5 business days for your order to be processed. Once your order has been processed, you will receive a tracking number by email. The tracking number will also be available in your account dashboard on DAVIDVENTER.NET

David Venter does not offer refunds for orders made in error, buyer’s remorse, nor exchanges of physical products. If you’ve ordered the wrong product or service, a new order would need to be placed, at your expense. For issues related to misprints or damaged items of physical products, unclaimed orders, or orders delivered to the wrong address, view the Return Policy on the Shipping & Returns page.

Send an email to david@davidventer.net or visit the Contact page and fill out the online contact form. Your query will be responded to within 48 hours.